Support CenterRecent updated articles:
Guidelines for choosing a good passwordBasics:
Use at least eight characters, the more characters the better.
Use a random mixture of characters, upper case, lower case and numbers.
Don't use a word found in a dictionary, English or foreign.
Never use the same password twice.
Things to avoid:
Don't just add a single digit or symbol before or after a word. e.g. "apple1"
Don't double up a single word. e.g. "appleapple"
Don't simply reverse a word. e.g. "elppa"
Don't just remove the vowels. e.g. "ppl"
Key sequences that can easily be repeated. e.g. "qwerty","asdf" etc.
Don't just garble letters, e.g. converting e to 3, L or i to 1, o to 0. as in "z3r0-10v3"
Choose a password that you can remember so that you don't need to keep looking it up, this reduces the chance of somebody discovering where you have written it down.
Choose a password that you can type quickly, this reduces the chance of somebody discovering your password by looking over your shoulder.
Don't use passwords based on personal information such as: name, nickname, birthdate, wife's name, pet's name, friends name, home town, phone number, social security number, car registration number, address etc. This includes using just part of your name, or part of your birthdate.
Don't use passwords based on things located near you. Passwords such as "computer", "monitor", "keyboard", "telephone", "printer", etc. are useless.
Don't ever be tempted to use one of those oh so common passwords that are easy to remember but offer no security at all. e.g. "password", "letmein".
Never use a password based on your username, account name, computer name or email address.
Choosing a password:
Use good password generator software.
Use the first letter of each word from a line of a song or poem.
Alternate between one consonant and one or two vowels to produce nonsense words. eg. "taupouti".
Changing your password:
You should change your password regularly, we suggest once a month is reasonable for most purposes.
You should also change your password whenever you suspect that somebody knows it, or even that they may guess it, perhaps they stood behind you while you typed it in. Remember, don't re-use a password.
How would a potential hacker get hold of my password anyway?
There are four main techniques hackers can use to get hold of your password:
Steal it. That means looking over your should when you type it, or finding the paper where you wrote it down. This is probably the most common way passwords are compromised, thus it's very important that if you do write your password down you keep the paper extremely safe. Also remember not to type in your password when somebody could be watching.
Guess it. It's amazing how many people use a password based on information that can easily be guessed. Psychologists say that most men use 4 letter obscenities as passwords and most women use the names of their boyfriends, husbands or children.
A brute force attack. This is where every possible combination of letters, numbers and symbols in an attempt to guess the password. While this is an extremely labour intensive task, with modern fast processors and software tools this method is not to be underestimated. A modern PC might typically be able to try thousands of combinations every second.
A dictionary attack. A more intelligent method than the brute force attack described above is the dictionary attack. This is where the combinations tried are first chosen from words available in a dictionary. Software tools are readily available that can try every word in a dictionary or word list or both until your password is found. Dictionaries with hundreds of thousands of words, as well as specialist, technical and foreign language dictionaries are available, as are lists of thousands of words that are often used as passwords such as "qwerty", "abcdef" etc.